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Data Protection & Privacy

799pk Privacy Policy — Your Data, Protected

At 799pk, we take the privacy of every Pakistan player seriously. This Privacy Policy explains exactly what personal information we collect when you register and use our platform, how we store and protect that data, who we share it with (and who we do not), and what rights you have over your own information. Please read it carefully alongside our Terms and Conditions.

Last Updated: July 2026 | Language: Pakistan English (en-PK) | Applies To: Pakistan Players
Contents
  1. Introduction
  2. Data We Collect
  3. How We Use Your Data
  4. Payment Data & PKR
  5. Sharing Your Data
  6. Cookies & Tracking
  7. Security Measures
  8. Data Retention
  9. Your Rights
  10. Minors & Age Policy
  11. Policy Updates
  12. Contact Us
Updated July 2026

1. Introduction

This Privacy Policy applies to all services offered by 799pk at 799pk.win, including Sports Betting, Slots, Live Casino, Fish Games, Bingo, the VIP programme, all promotional offers and the 799pk mobile application. When we say "799pk," "we," "us" or "our," we mean the 799pk platform and its operating team. When we say "you" or "your," we mean any person who visits the website, creates an account or uses any of our services.

We are committed to keeping your personal information safe. We collect only what is genuinely necessary to operate your account, process your PKR transactions and provide a fair, secure gaming environment. We do not sell your personal data to advertisers or third-party data brokers.

By registering a 799pk account and using our platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described here. If you do not agree, please do not register or continue using the platform.

2. Data We Collect

We collect information from you in three ways: information you provide directly, information generated automatically when you use the platform, and information received from payment providers when you make a deposit or withdrawal.

Information you provide directly:

  • Full legal name as per your CNIC or passport
  • Date of birth (for age verification)
  • Pakistan mobile number
  • Email address
  • Registered payment details — JazzCash account, Easypaisa account, Raast ID or Pakistan bank account number
  • Identity documents submitted during verification (CNIC images, passport scan, utility bill)
  • Any messages or communications you send to our support team

Information collected automatically:

  • Device type, operating system version and browser type
  • IP address and approximate geographic location
  • Session timestamps, login history and duration of play sessions
  • Betting history, game activity, bonus usage and transaction records
  • Cookie identifiers and similar tracking data (see the Cookies section below)

Note: We do not collect your full debit card number directly. Card payments are processed by our payment provider's secure gateway, which is PCI-DSS compliant. 799pk only receives a transaction reference and masked card details.

3. How We Use Your Data

Every piece of data we collect is used for a specific, legitimate purpose. Here is a clear breakdown of what we use your information for:

Purpose Data Used
Account creation & login Name, mobile number, email, password hash
Identity verification (KYC) CNIC / passport scan, date of birth, selfie (if requested)
Processing PKR deposits & withdrawals Payment method details, transaction history, IP address
Bonus eligibility & wagering tracking Betting history, game session data, account balance records
Fraud prevention & security monitoring IP address, device fingerprint, login pattern, transaction behaviour
Customer support Support chat history, account notes, verification status
Responsible gaming tools Session duration, deposit frequency, self-exclusion status
Platform improvement & analytics Anonymised usage patterns, popular game categories, session data
Marketing communications (opt-in only) Email or mobile number, game preferences, promotional eligibility

We will never use your data for any purpose not listed above without first seeking your explicit consent or being required to do so by law.

4. Payment Data & PKR Transactions

Because 799pk operates exclusively in PKR and supports Pakistan-specific payment methods — JazzCash, Easypaisa, Raast, direct bank transfer and debit cards — we work closely with these payment providers to process your transactions securely.

When you make a deposit or request a withdrawal, your payment details are transmitted over encrypted connections directly to the relevant payment gateway. 799pk stores only the minimum necessary information to reconcile your account balance and maintain transaction records — specifically a masked reference to your payment method (for example, the last four digits of your mobile wallet number) and the PKR amount of each transaction.

  • Full JazzCash or Easypaisa PINs are never stored on 799pk servers
  • Full bank account numbers are stored only where required for recurring withdrawal processing and are encrypted at rest
  • Transaction records are retained for the period required to meet our anti-money-laundering obligations

All PKR withdrawal requests are processed only to the verified payment method registered on your 799pk account. We do not transfer funds to third-party accounts, unregistered mobile numbers or unverified bank accounts under any circumstances.

5. Sharing Your Data

799pk does not sell, rent or trade your personal information to any third party for their own marketing purposes. We share your data only in the following limited circumstances:

  • Payment providers: JazzCash, Easypaisa, Raast and bank partners receive the minimum information needed to process your PKR transactions — typically your mobile number or bank account reference and the transaction amount.
  • Identity verification services: Where we use a third-party KYC (Know Your Customer) service to verify your CNIC or passport, your document images are transmitted to that provider over encrypted channels. These providers are contractually bound to use your data only for verification purposes.
  • Game content providers: Some games on the 799pk platform are provided by third-party game studios. These providers may receive a player session token and bet history for the purpose of serving the game and settling results. No personally identifiable information such as your name or CNIC is shared with game studios.
  • Legal and regulatory requirements: We may disclose your data to law enforcement agencies, financial intelligence units or other authorities when required to do so by applicable law, court order or legitimate regulatory request.
  • Business continuity: In the event of a merger, acquisition or restructuring of the 799pk platform, your data may be transferred to the successor entity, subject to equivalent privacy protections.

Any third party that receives your data from 799pk is required under contract to protect it to a standard at least equivalent to this Privacy Policy and to use it only for the stated purpose.

6. Cookies & Tracking Technologies

799pk uses cookies and similar technologies (local storage, session tokens) to make the platform work properly and to improve your experience. Here is what we use and why:

  • Essential cookies: Required for login session management, security tokens and load balancing. These cannot be disabled without breaking core platform functionality.
  • Preference cookies: Remember your language, odds format and display preferences between sessions.
  • Analytics cookies: Help us understand which games and features are most popular, how long players spend on each section and where technical errors occur. All analytics data is aggregated and anonymised.
  • Marketing cookies: Used only where you have opted in to receive promotional communications. These help us deliver relevant bonus offers based on your game preferences.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the 799pk platform, though some preference settings may not be saved between sessions.

7. Security Measures

Protecting your personal and financial data is a top priority for 799pk. We implement a range of technical and organisational security controls, including:

  • TLS encryption: All data transmitted between your device and 799pk servers is encrypted using TLS 1.2 or higher, ensuring that your login credentials, payment details and personal information cannot be intercepted in transit.
  • Encrypted data storage: Sensitive fields such as passwords (hashed with bcrypt), bank account numbers and identity document references are encrypted at rest using AES-256.
  • Access controls: Access to player data within 799pk's internal systems is restricted on a strict need-to-know basis. Support agents can see only the account information required to resolve your query — they cannot view your full payment credentials or identity document images without escalated authorisation.
  • Two-factor authentication: 799pk supports and encourages the use of two-step login verification to protect your account from unauthorised access.
  • Fraud monitoring: Automated systems monitor account activity around the clock for patterns consistent with account takeover, fraudulent deposits, bonus abuse and money laundering. Suspicious activity triggers an immediate review and, where necessary, a temporary account hold.
  • Regular security audits: The 799pk platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.

While we do everything reasonable to protect your data, no online platform can guarantee absolute security. You also have a responsibility to keep your 799pk login credentials confidential and to use a strong, unique password. If you suspect your account has been compromised, contact our support team via live chat immediately.

8. Data Retention

799pk retains your personal data for as long as your account remains active and for a defined period after account closure, in line with our anti-money-laundering obligations and standard business record-keeping practices.

Data Category Retention Period
Account registration details Duration of account + 5 years after closure
Identity verification documents Duration of account + 5 years after closure
PKR transaction records Duration of account + 7 years after closure
Betting and game history Duration of account + 3 years after closure
Support communications 3 years from the date of the communication
Analytics and usage data Anonymised after 12 months; raw data deleted at 24 months
Marketing preferences Until opt-out or account closure, then deleted within 30 days

When the applicable retention period expires, your data is either permanently deleted or fully anonymised so that it can no longer be linked back to you as an individual.

9. Your Rights

As a 799pk player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or the email address shown in the footer.

  • Right to access: You may request a copy of the personal data 799pk holds about you. We will respond within 30 days and provide the information in a readable format.
  • Right to correction: If any of your personal details are inaccurate or out of date — for example, a change in your registered mobile number or bank account — you can request a correction through your account settings or by contacting support.
  • Right to deletion: You may request that we delete your personal data. We will honour this request where we are not legally required to retain the data. Note that transaction records and identity verification data must be kept for the retention periods described above and cannot be deleted earlier.
  • Right to restrict processing: If you believe we are processing your data incorrectly but do not want it deleted, you can request that we restrict its use while the matter is reviewed.
  • Right to data portability: You may request your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
  • Right to withdraw consent: Where processing is based on your consent — for example, marketing communications — you can withdraw that consent at any time by updating your preferences in account settings or by contacting support. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
  • Right to object to marketing: You can opt out of promotional communications at any time. We will action all opt-out requests within 5 business days.

All data rights requests are handled free of charge. If we cannot fulfil a request — for example, because legal retention obligations apply — we will explain the reason clearly and inform you of what portion of the request we are able to fulfil.

10. Minors & Age Policy

799pk is strictly an adult platform. All services — including Sports Betting, Slots, Live Casino, Bingo, Fish Games and any promotional offer — are available only to persons aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18.

During registration, all players are required to confirm that they are 18 or older. Where our verification process indicates that an account may have been registered by a minor, the account will be immediately suspended pending investigation. If the account holder is confirmed to be under 18, the account will be permanently closed, all balances forfeited and all personal data deleted.

If you believe a minor has registered on the 799pk platform using false information, please contact our support team immediately via live chat. We take underage gambling extremely seriously and will act on all reports without delay.

11. Policy Updates

799pk may update this Privacy Policy from time to time as the platform evolves, new payment methods are added, or our data practices change. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date at the top.

Where changes are significant — meaning they materially affect how your data is used or your rights over it — we will notify registered players via their registered mobile number or email address before the changes take effect. Minor clarifications and non-material edits may be made without individual notification.

Continued use of the 799pk platform after a policy update is published constitutes acceptance of the revised terms. If you disagree with any update, you should stop using the platform and contact support to arrange account closure and the return of any PKR balance held in your account.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please reach out to the 799pk team. Our support staff are available around the clock via the live chat feature on the platform.

You can also reach us by email — the support address is displayed in the footer of this page. When contacting us about a data rights request, please include your registered mobile number and a brief description of your request so we can locate your account and respond promptly.

We aim to respond to all privacy-related enquiries within 5 business days. Complex requests — such as full data access exports or contested deletion requests — may take up to 30 days, and we will keep you informed of progress throughout.

For responsible gaming support — including self-exclusion, deposit limits, session limits and loss limits — please visit the Responsible Gaming page or ask our live chat team to activate restrictions directly on your account.

Privacy At a Glance

Six core commitments 799pk makes to every Pakistan player about their data.

Your Data Is Never Sold

799pk does not sell, rent or trade your personal information to advertisers, data brokers or any third party for commercial gain. Your name, mobile number and CNIC details stay within the 799pk platform and its approved service partners only.

Bank-Grade Encryption

All data in transit is protected by TLS 1.2+ encryption. Sensitive stored data — passwords, bank account numbers, identity documents — is encrypted at rest using AES-256. The same standard used by Pakistani commercial banks applies to your 799pk account data.

PKR Payments Secured

JazzCash, Easypaisa, Raast and bank transfer details are processed through encrypted payment gateways. 799pk stores only masked payment references — never full PINs or complete account numbers — and withdrawals go only to your verified payment method.

You Control Your Data

You have the right to access, correct, delete and export your personal data at any time. Marketing communications can be switched off instantly from account settings. All data rights requests are handled free of charge within 30 days.

Analytics Without Identity

Platform analytics used to improve 799pk games and features are fully anonymised before processing. Raw usage data that could be linked to an individual account is automatically deleted within 24 months. We improve the platform without profiling you personally.

Strict 18+ Enforcement

799pk operates a zero-tolerance policy on underage access. Age verification checks are run on all accounts. Any account confirmed to belong to a minor is closed immediately, all data deleted and no balance is retained. Responsible gaming starts with age enforcement.

Play on 799pk With Confidence

Your personal data, your PKR payment details and your identity documents are in safe hands at 799pk. Register your free account in two minutes and enjoy Cricket betting, PSL markets, Slots, Fish Games and Bingo — knowing exactly how your data is protected.

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